Please send as soon as possible as we will wait to receive the returned, faulty item before we proceed. We will send you a pre-paid label for return postage.Please quote your order number and the nature of the damage / fault.Please email us as soon as you open the parcel and realise the damage that has occurred or the fault that has transpired.We've listed some steps below that'll assist us in getting fresh new stationery supplies back out to you, very quickly: We’re happy to work with you to resolve the matter super fast. The only thing you'll need to do is to let us know that you want in exchange and stock levels permitting, we are happy to oblige.Īll the guidelines above still apply - including the bit about postage fees. Rather than a refund, can I have an exchange? Otherwise all refunds will be processed minus the cost of any postage paid when the order was first purchased and any postage cost incurred when returning the item back to us. We can only refund postage costs if we have sent you the wrong item or if the item is faulty. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
Once you've chosen the location, it's job done - and the change will apply to every screenshot you take moving forward, whether it's from a keyboard shortcut or using the full app.If I'm entitled to a refund, when should I expect it? if you want to specify a given folder or location on your Mac. If the location you prefer is already on that list, just click on it to change the destination, but you can also click on Other Location. The setting we want is under the Options button, which pops up a menu including a list of locations that the app can "Save to". Once it's open you'll see a toolbar of options, letting you take whole-screen snips or draw smaller portions that you want to capture, which is handy. You can either open this by hitting Command-Space and typing in Screenshot to see the app, or by using Shift-Command-5 on your keyboard to open it directly. You might take screenshots on your Mac in a few different ways, with keyboard shortcuts for example, but to change the save location we'll need the full Screenshot app open. SCROLL TO CONTINUE WITH CONTENT How to change the default save location for screenshots on Mac
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